festival hall
Home Calendar Ticket Facilities Access Shops&Restaurants
Tickets
・If we do not receive your payment by the due date, we may cancel your booking.
・No exchange or refund is available unless a performance is cancelled.
・Tickets will not be reissued under any circumstances (lost, damaged, etc).
・In the event a performance is cancelled or rescheduled, no compensation will be available other than refunding your ticket up to its face value.
・Programs, artists or casts are subject to change in part, owing to unavoidable circumstances such as illness.
・For some performances, ticket service may be unavailable.
・For some performances, methods of payment and/or ticket collection may be restricted.
・For some performances, the number of tickets available per person may be restricted.
・Due to the consumption tax increase, effective 1 April 2014, the payment commission / issue fee at Seven Eleven store and the postal charge for ticket will be raised as shown below.
You will be able to book and purchase tickets simply, easily and at any time.
Seat selection available (only through a computer, and except for some performances)
Block seat selection available (except for some performances)



[Recommended Environment]

How to pay for and collect your ticket:

■Pay by credit card
Payment of the ticket price and other expenses will be made using your credit card as soon as your booking is completed. Please select either of the following methods of ticket collection:

1) Receive your ticket by courier service (Your ticket will be delivered to your registered address. A courier charge of 520-yen will apply.)

2) Collect your ticket at a Seven-Eleven store
・You will need a 13-digit Payment Slip Number for this transaction. The Payment Slip is available either from the payment completion screen on your computer or from an email sent to your address confirming your payment. You may print out the slip or just take note of its number and present it to a store clerk, and collect your ticket.
・You will be able to collect your ticket from 48 hours after your application is submitted, up to and including the day of the performance. Please confirm the ticket collection period specified in the Payment Slip.
・Please note that an issue fee of 108-yen per ticket will apply.

3) Collect your ticket at the box office
・You may collect your ticket from one day after your purchase is submitted, till the day of the performance. (Open 10:00-18:00)

■Pay by Internet Banking (Pay-easy)
Your ticket price will be paid by Internet Banking as soon as your booking is completed. In this case, only the following ticket collection method will be available:
1) Receive your ticket by courier service (Your ticket will be delivered to your registered address. A courier charge of 520-yen will apply.)

■Pay for and collect your ticket at a Seven-Eleven store
・You will need a 13-digit Payment Slip Number for this transaction. The Payment Slip is available either from the reservation completion screen on your computer or from an email sent to your address confirming your reservation. You may print out the slip or just take note of its number and present it to a store clerk. Pay for your ticket and the fee(s) by cash, credit card or e-money “nanaco” and collect your ticket.
・Payment and ticket collection can be made from immediately your application is submitted, up to 11 p.m. on the 7th day after the date of your application. Please confirm the ticket collection period specified in the Payment Slip.
・Please note a payment commission of 162-yen per application and an issue fee of 108-yen per ticket will apply.


★Please note that some of the ticketing service may not be available for residents of foreign countries, which are shown below.

You may NOT….
■Pay for and collect your ticket at a Seven-Eleven store
- The service is only available at branches in Japan.

■Receive your ticket by courier service
- International courier service is NOT available.


Festival Hall Ticket Center
+81(0)6-6231-2221(10:00 - 18:00)

Festival Hall Ticket Center
+81(0)6-6231-2221(10:00 - 18:00)
2F, Nakanoshima festival tower

Tickets for performances at Festival Hall, including those presented by us, are also available at the following ticket agencies. For details, please contact each agency.

■Ticket PIA
http://pia.jp/t/ (※For both PCs and mobile phones)
0570-02-9999 (24 hours)
※Excluding system maintenance times (2:30 - 5:30 on Tuesdays and Wednesdays)

■Lawson Ticket
http://l-tike.com/
0570-084-005
0570-000-407 (10:00 - 20:00, for plays and classic concerts only)

■CN Playguide
http://www.cnplayguide.com/
0570-08-9999 (10:00 - 18:00)
0570-08-9990 (10:00 - 18:00, for classic concerts, opera and ballet only)

■e+
http://eplus.jp/

■Seven ticket
http://7ticket.jp/sc/21nh


チケット予約・会員登録
Tickets
Seating Chart
Access




Copyright 2012 Festival Hall All right reserved.